Tailored AI Consulting and Implementation for Growing Businesses

The differentiator is trust: to get the best results you’ll need to let this person see how your business actually operates, especially the messy parts. Look for someone who wants to understand why your processes work the way they do, not just build a generic strategy on top of them.

When you hire an AI consultant, you’re bringing someone in to look under the rugs and peek in the corners. You and your team need to be able to be honest about how things actually work. A consultant who takes time to understand how your processes evolved, and why, is the one who can build a strategy that fits how your business actually operates. Lots of consultants can build a strategy. You need to find the one you’d want to sit across a table from and talk through the real ins and outs of your business.

AI itself is so new, almost no one has decades of AI-specific experience. What matters more is whether someone can actually map how a business operates and design systems that fit it. That’s a skill built over years, building designs and seeing how they work when they get into real people’s hands.

I built that skill over more than two decades at Microsoft designing and shipping products used by consumer and enterprise customers at massive scale, and leading the teams building those products. Today, I apply that same experience to bring practical AI and automation to businesses that don’t have the expertise to build it themselves.

Both — depending on the size and complexity of what you need. For smaller businesses, I handle the full path end to end: building the strategy, designing the solution, and delivering it. For businesses with hundreds or thousands of employees, or customer-facing solutions that need true enterprise-grade uptime and scalability, that requires a team of engineers.

I spent decades designing enterprise software at Microsoft, so I know what that level of complexity actually requires. I can help you scale the right way, and connect you with the resources needed to deliver solutions that meet enterprise-grade demands.

You don’t need to figure out which bucket you’re in before we talk. That’s part of what we sort out together in our initial conversations.

With What Works Solutions, you get personalized attention from a partner who’s actually invested in your business, not a standard playbook applied by a junior consultant while you pay for a big firm’s overhead. Big-name firms bring a longer track record, but that often comes with high prices and less flexibility to fit your specific situation.

Part of what makes this work interesting for me is getting to dive into different industries and learn how each one operates. I’ve always loved puzzles — solving complex problems, untangling knots — and every client is a new set of challenges to sort out in a way that fits their business.

The initial conversations are always free. We’ll talk through your goals and where I can help. If it’s a good fit, I’ll follow up with a proposal detailing the scope of work and outcomes you’re looking for, with pricing tied directly to those outcomes.

There’s never any pressure. I want you to be happy with the experience working with me, no matter how far down the road we go together.